Safety Reporting

Welcome to Fair Wind Air Charter’s Safety Management System (SMS) electronic portal. This site provides a means for all employees to identify and report safety, security, and operational concerns as well as meet mandatory reporting requirements for incidents, injuries and damage to equipment or facilities. The information supplied by employee reports is reviewed and analyzed to facilitate early detection and improved awareness of operational deficiencies and adverse trends. This is accomplished by identifying the root causes and determining appropriate remedial actions which are then monitored for effectiveness. This process promotes collaboration between employee work groups and management for the early identification of hazards and to maintain a proactive approach to a safe and secure work environment.

Safety is one of our core business functions and the foundation of every operational decision we make. Fair Wind Air Charter is committed to developing, implementing, maintaining, and continuously improving our Safety Management System (SMS) to ensure that all aviation activities are conducted to the highest practicable level of safety performance, in compliance with all applicable FAA, ICAO, IS-BAO, and ARG/US standards, while meeting customer and regulatory expectations. We will provide and sustain an inclusive, just, and reporting-friendly safety culture where every team member can speak up, contribute, and engage in the collective pursuit of safety excellence. Our values—mutual respect, professionalism, integrity, and initiative—guide every safety action we take.

Our Commitments

  • Establish, communicate, and review specific, measurable Safety Objectives and Safety Performance Indicators (SPIs) that align with company goals and regulatory expectations.
  • Provide the financial, human, and technological resources necessary to support a fully functional SMS.
  • Ensure that all employees understand their individual safety responsibilities and that management is accountable for achieving and maintaining safety performance within their areas.
  • Maintain a confidential, non-punitive safety reporting system that allows all employees to report hazards, incidents, and unsafe conditions without fear of reprisal.
  • Define and enforce unacceptable behaviors, including willful regulatory violations, substance abuse, or intentional disregard for safety procedures.
  • Actively identify hazards, assess and mitigate risks, and use safety data and trend analysis to drive proactive and predictive safety improvements.
  • Maintain and exercise an Emergency Response Plan (ERP) to ensure a safe transition between normal and emergency operations.
  • Promote continuous improvement through regular safety meetings, audits, management reviews, and cross-departmental engagement.

Communication and Review
This policy and related safety objectives will be:

  • Published and accessible via the WBAT system, Electronic Library System (ELS), company InfoNotices, and other communication channels.
  • Reviewed annually by the Accountable Executive and the Safety Review Committee to ensure continued relevance, alignment with regulatory requirements, and effectiveness in achieving our safety goals.

Expectations
Every member of Fair Wind Air Charter is responsible for:

  • Performing duties safely and in accordance with our SMS and procedures.
  • Actively participating in safety reporting, hazard identification, and improvement activities.
  • Promoting integrity, professionalism, and collaboration in all safety interactions.

Apathy, negligence, or deliberate disregard for safety will not be tolerated. We ask every team member to take ownership, dedicate themselves, and participate in sustaining the safest possible operation.

Christopher T. Henderson
CEO, President, Accountable Executive
Fair Wind Air Charter

Fair Wind Air Charter, in cooperation with the FAA and the Air Charter Safety Foundation (ACSF), has established an Aviation Safety Action Program (ASAP). ASAP is a voluntary, self-reporting program that identifies and reduces possible flight safety concerns, and mitigates risk. ASAP uses employee input to identify significant safety concerns and issues; operational deficiencies; non-compliance with regulations; deviations from company policies and procedures; and unusual events. Each report is investigated and corrective actions determined based on a non-disciplinary approach to flight safety.

  • ASAP fosters a voluntary, cooperative, non-punitive environment for the open reporting of safety-of-flight concerns.
  • All participants have access to valuable safety information that might not otherwise be obtainable. This information is analyzed, and corrective action is developed, to help resolve safety issues and possibly eliminate deviations from the federal aviation regulations (FARs).
  • When a report is accepted under ASAP, the FAA will use lesser enforcement action or no enforcement action, depending on whether it is a sole-source report, to address an event involving possible noncompliance with the FARs.
  • A report will not be accepted into ASAP when the event involves any of the following:
    • Intentional noncompliance with the FARs,
    • Intentional disregard for safety,
    • Criminal activity,
    • Substance abuse, controlled substances, alcohol, or
    • Intentional falsification

As part of the participation in ASAP, Fair Wind Air Charter elects to provide confidential/de-identified ASAP data to an FAA sanctioned Aviation Safety Information Analysis and Sharing (ASIAS) platform operated, under contract, with MITRE. This collaborative effort improves aviation safety by using data from government agencies, aviation stakeholder organizations, aircraft manufacturers, and dozens of airlines and corporate operators.

Fair Wind Air Charter, through use of this portal, allows users to directly submit NASA ASRS reports electronically either in combination with an ASAP report and/or solely to NASA as part of its Aviation Safety Reporting System (ASRS).

Fair Wind Air Charter has developed a system for the submission of hazard, incident, and event reports by our Flight Crew, Maintenance, Cabin Crew, Dispatch, and Administrative Support employees to identify safety and operational deficiencies within their respective departments and general areas of responsibility. These reports will be investigated and analyzed to identify hazards; determine appropriate safety and/or operational improvements; monitor the effectiveness of corrective actions, and proactively promote employee awareness of potential problems.